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Why change from PBX v Cloud Hosted telephony?

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If you are still relying on a traditional PBX in your business, it could be time to consider moving to EcoVoIP cloud hosted to realise all the benefits that cloud-based telephony has to offer.

Cloud Hosted telephony is a telephone system that resides in the cloud rather than in your office.

Users access the system through an IP handset or a softphone or mobile device – a screen-based virtual phone with headset.

Calls are made and received over a broadband connection.

This can be your current provider Broadband or EcoVoIP can also install a high speed Fibre connection or for larger customers whom require a Lease line with SLA for QS operations.

From there they are routed to PSTN fixed and mobile devices.

Cloud Hosted telephony means no costly PBX maintenance or upgrades.

Save on average £300 per year per site system and also no mote expensive part upgrades.

We are responsible for the hardware and software, including system upgrades.

No more Expensive ISDN lines and call forwarding charges.

Employees can also get all call routed from their office desk phones directly to their mobiles when required.

Hold a call conference

Call record inbound and outbound calls

All included in the packages which EcoVoIP offer. 

As well as giving your business access to low-cost and free IP calling, a cloud hosted system puts a huge range of smart call management features.

Mobiles and other devices can also be integrated.

CRM integration and also call recording is also available with the packages on offer.

Perhaps most important is the degree of control a cloud hosted system gives you. Your business entire communications, across multiple sites and countries, can be managed easily, right down to the individual user level, through a simple interface.

There is no up-front spend on hardware, software or maintenance and it’s great for businesses with multiple sites and remote/mobile workers.

Never let a call go on answered within your business.

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